CODE OF ETHICS

WEST END GARAGE > OUR SHOP > CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Tim Ridge, 05/29/2021

Friendly, knowledgeable & professional; left classic auto for repair work. Have a great reputation and will share more details after repairs are completed.
Rae Courtney, 04/23/2021

They are all very friendly. Cheaper than I expected. I really trust this place.

Felicia Plunkett, 03/20/2021

Send out a message reminding you of your appointment - EXTREMELY HELPFUL!! Also, they do great work and don't charge an arm and a leg. They are usually booked around a month out, so plan accordingly!!
MS. QUEENG EDMONDSON, 02/27/2021

I've been going to Mr. Budd & Ms. Donna along with Mr. Jedd for YEARS!!!

John Mckellips, 12/07/2020

Great repairs done here. Take it there and when you get it back. Wow . Thanks west end
Iesha Watson, 11/23/2020

Love them they fixed my alternator in good timing