REVIEWS

Honest, reliable, quick, efficient, and doesn’t try pushing extra things down your throat to get extra money. I would recommend West End Garage to everybody. I dealt with Tim Baker and he answered all of my questions honestly and dumbed it down for me as well because I don’t know much about cars. The front desk lady (never got her name unfortunately) was a sweetheart as well.

Justin Baker

Tim took my old 1993 Mustang that had overheated and blew head gasket. Got it running great and fixed a few other things before he felt comfortable giving it back. Trustworthy and reasonably priced

Paul Stover

Engine Maintenance, near Little Rock, Arkansas

Tim took my old 1993 Mustang that had overheated and blew head gasket. Got it running great and fixed a few other things before he felt comfortable giving it back. Trustworthy and reasonably priced.

Paul Stover

Engine Maintenance, near Little Rock, Tennessee

On February 1, 2024 my 1999, Lexus 300 GS with 166k, had a catastrophic oil leak coming from the cam seals , crank seal, the VVTi gear O-Ring,. So at 10:30 PM at the Loves truck stop in Malvern, about 40 minutes south of Little Rock, I was stranded. Finally got a tow truck (Eastend Towing) to get me at 3 AM. and take me to the Hampton Inn, back in Little Rock, which was across the street from the Lexus dealership. Long story even longer. The Lexus dealership wanted $5398.64 as well as quoting a battery installation for $266.17? basically $5650! Plus the $117.26 diagnostic charge for the privilege of making me lock up like a fainting goat, and faint on their show room floor then having to wake myself up by wav ring an ammonia capsule under my nose at the sticker shock of that price! Then I remembered my little tow-truck driver, who had mentioned West End garage. So I called the owner Tim Baker and made arrangements for my Lexus to be towed to West End garage. Tim did a thorough diagnostic on it, came up with the exact same problems and quoted them each line for line, including adding these ADDITIONAL items to this extremely deep engine repair: both valve cover gaskets, a new timing belt, a new serpentine belt, a new OEM Denso alternator *(it was not the battery that the Lexus dealer was trying to sell me for $266.17 but rather it needed a new alternator. That alternator installed was $457.19) OK so here's the bottom line, Tim Baker at West End garage's total price for everything including the $457.19 alternator install was only $2252.88!!! So Tim Baker at West End garage and his team save me $3402 as opposed to the dealership, and that did not include the $100 Towing that was in that price!? Or the fact that he completely de-greased the engine! But here's the best part?. I drove there with my wife and special needs 18 year old son to pick the car up so that they could follow me back all the way to Nashville that's a 5 hour drive. on a Friday in the 4 o'clock traffic in the dark! When I cranked it up, everything was perfect! No leaks, no smells, no overheating. The heat gauge held perfectly at normal operating temperature for the entire five hours. We drove back to back through the night 75 miles an hour, and it ran like a sewing machine, purred like a kitten, runs like a scalded dog! In fact, it was running so good that I missed my exit and drove all the way through downtown Nashville! I waited a month before writing this review to be sure that there were no latent leaks. Everything is perfect!!!! I couldn't be happier, and I would HIGHLY recommend this shop to anyone and everyone, including Elon! Also, a big shout out to whoever that tow truck driver was (I can't remember his name for the life of me, but I will NEVER FORGET that big beautiful Smith & Wesson .357 Magnum he had on the dashboard!) if he hadn't of mentioned Tim Baker and the West End Garage who knows where I would be right now. Also, Tim gave me his cell phone number to send pictures back-and-forth while we were working through the car issues. How many shop owners will give you their cell phone number these days? Can't say enough good things about this garage, their service, their price, and their end result product AWSOME! This is the only review I've ever written in my entire life! No one has paid me to write this. So next time, let me encourage you, if you have a car repair, do not take it to any dealership, take it over to Tim Baker at West End Garage Tim Baker will fix you up from headlight to tail pipe!

Virgil True

Electrical Services

Needed a battery that was very difficult to install. It was costly, but the service was excellent and timely. I'll use West End again, definitely.

Scott Bowen

European & Import Vehicle Repair

This shop has always been excellent. We have a 2005 Toyota Sequoia and a 2010 Honda Odyssey which are still running great since we get them serviced regularly.

Gerry Schulze

They are the best they check it out price fairly and guarantee their work can't ask for anything more.

Bonita Chambers

My dad works there so it must be good! But I'm there sometimes too.

Paige Snellgrove

Just used West End Garage for the first time this week. I was VERY happy! Their prices were very reasonable and they kept me informed of the progress of the work. They were knowledgeable without being arrogant or condescending which is especially refreshing as a woman who understands nothing about vehicles. I have definitely found my go-to mechanic for any future needs. Highly recommend this place for anyone who needs service on their vehicles.

Robyn Davis

AC Repair, near Little Rock, Arkansas

I was quoted a price of over $1700 to have the A/C on my 2009 GMC Sierra repaired by a local large dealership. Budd at West End Garage said he would check it out and there was a good possibility he could fix it without having to replace the compressor. He replaced what he thought was wrong (after calling me and explaining what his plan was). He wound up fixing my A/C for a few dollars more than $300 (saving me more than $1400) The A/C now blows the coldest air it has since I can remember. Not only did they save me a ton of money, but were super nice and informative in the process. Thanks West End Garage.

Ron Corley

Friendly, knowledgeable & professional; left classic auto for repair work. Have a great reputation and will share more details after repairs are completed.

Tim Ridge

They are all very friendly. Cheaper than I expected. I really trust this place.

Rae Courtney

Send out a message reminding you of your appointment - EXTREMELY HELPFUL!! Also, they do great work and don't charge an arm and a leg. They are usually booked around a month out, so plan accordingly!!

Felicia Plunkett

I've been going to Mr. Budd & Ms. Donna along with Mr. Jedd for YEARS!!!

MS. QUEENG EDMONDSON

Great repairs done here. Take it there and when you get it back. Wow . Thanks west end

John Mckellips

Love them they fixed my alternator in good timing

Iesha Watson

Friendly staff with lots of knowledge and experience

Michael McKay

I work here so it must be good

Mark Snellgrove

Car & Truck Care, near Little Rock, AR

They do great work!

Lauren

5 star auto repair and 5 star customer service! Hands down the best garage in Central Arkansas.

Haley Machycek Hamilton

Best service around and the Hamilton's are some of the best people around can't go wrong!!

Jed K Johnson

Great service, staff was very professional and friendly!

Dnka Chaba

Good work done right and a fast turnaround highly recommended

Greg Covey

This is the best shop I've ever worked for! They are family and treat everyone as family. If they can't fix it, no one can.

Frank Schiller III

I have known the Hamilton family for 30 years they are great people and they have always took care of my car problems !

Bill Miller

Love the Hamilton's and the great service at West End.

Linda Smith Murray

We love these folks and the super work they have always done for us!

Linda Logan

This is the only place I take my car. It's a professional environment while still remaining friendly and they do fantastic work. Don't go anywhere else!!

Cary Beth Lipscomb

They seem very nice

Jay Bass

West End Garage has been my go-to repair shop for almost 20 years. They've always done an excellent job and have proven themselves the most trustworthy shop I've ever taken a vehicle to. I highly recommend them.

Noel Hall II

This is my fourth time at this location. The staff members are always courteous and fair with pricing. They do a quality job, in a timely manner, without trying to impose additional services. They are extremely knowledgeable and I feel confident leaving my car in their hands. Thank you so much for the great service.

Andrea Park

Great staff, very affordable and reasonable prices! Fast repair! Great place! This is where I'll be taking all of my vehicles from now on. Thanks West End!

Joshua Carlisle

I finally found a garage that I can trust and that has real mechanics! These people are not "parts changers"! I run a fleet of service trucks and have been ripped off in almost every way possible by crappy, so called "mechanics". Unfortunately, many people who can afford to buy a Snap On Tool box do so, and then think this makes them a professional mechanic! I am a certified tech myself and I know this business, but when I need something fixed and cannot do it myself, It goes to West End. Top notch service people.

Michael Lynch

I HIGHLY recommend!!!!

I totally agree with the other reviews! West End Garage has been the most honest and courteous place I have ever brought my car to for repairs. They deliver the greatest customer service and fairest prices I've ever seen in such a business. I HIGHLY recommend!!!!

Brandi Vaughn

These guys were awesome. They were nice and fixed my RV while I was on a road trip by myself. They took mud daubers out of a pressure release valve instead of charging me an arm and an leg for something I really did not need, and they fixed the leaks left by the mechanic I saw the day before. They were able to get me back on the road the same days and were honest and great about it. I love them and would recommend them to anybody. My heroes.

lani

Can't say enough good things about these folks! They got the air going in my '04 Jeep - there was a hose that needed replacing but was on back order so they got one fabricated locally - they stuck with it and made it happen. Wherever you are in town it's worth taking your car down to Stagecoach Road. Wayne will get it FIXED!

Frank LeBlanc

I love this shop. Bud, one of the mechanics, was very helpful. I will definitely be back.

Ben Davis

Low price. Good service

Jonathon Jodoin

Although the work needed was beyond what the facility could handle, the customer service was excellent and if needed, I would return for other repairs.

Chris Darry-Rose Elrod

Very nice people.

Jenn Taylor

Bud & Donna are 3rd generation auto professionals! They replaced an entire engine in our RAM 1500 truck and were SUPERB in their communications, updates, speed and reliability! We'd like to give them 10 stars! **********

Dennis Cogan

Nice shop. Good people good work.

David Edwards

I have been taking all my cars to West End Garage for over 10 years. They will diagnose the trouble and call you with an estimate on the total cost of the repair before they do the work. That way you know what it will cost and not show up to pick up your car and get a big surprise. They use actual labor costs for the work and not charge you four hours for a one hour job. You will pay the actual cost of the parts with only maybe a slight markup. Receipts have a line by line listing of charges, so you aren't questioning "Hey, what's this charge?". An honest repair shop is hard to find, but West End Garage is that shop.

Steven Smith

Good people to work for

William Wilkerson

I've had a good experience each time I've taken a vehicle here for service. I would definitely recommend them.

Travis Bamford

I had them do some suspension work and Driveline work on my vintage Corvette I was very happy with the service and the price.

Steve Hollowell

West End Garage took care of my Jeep for me at a very reasonable price. The staff was knowledgeable and provided great customer service. I?ll recommend them to anyone needing auto work done and I will definitely use them in the future.

John Herron

Great Service

Latasha Lewis Henderson

im very happy with west end garage i took my 2007 mercury motega primere there and they really took care of me' if my car breaks down again ' ill go back to them. great work guys' great service from everyone there including the pricing'thankyou very much' sincerly; LEE COLE; from littlerock, arkansas;

Lee Cole

The Best

Chris Pickens

If you need a mechanic and you are near West End garage is the place to go . Honest and efficient , I have used them off and on for years .

Steve Hardeman

Traveling from Austin to Tennessee. Truck blew out a plug, threads and coil. Thank goodness for these guys! They got me up and running pronto. So grateful!

Tracey Warg

Great customer service ? Mark is the best

Daniel Flores

Great family business. Very professional and thorough as well as excellent customer service!

Ronson Jones

Fast Full Service
Engine Maintenance, near Little Rock, Arkansas

Bud & Donna are 3rd generation auto professionals! They replaced an entire engine in our RAM 1500 truck and were SUPERB in their communications, updates, speed and reliability! We'd like to give them 10 stars!

Dennis C.

Best Repair Service
Undercar Services, near Little Rock, Arkansas

I had them do some suspension work and Driveline work on my vintage Corvette I was very happy with the service and the price.

Steve H.

Local Mechanics
4x4 Services, near Little Rock, Arkansas

West End Garage took care of my Jeep for me at a very reasonable price. The staff was knowledgeable and provided great customer service. I'll recommend them to anyone needing auto work done and I will definitely use them in the future.

John H.

Honest Mechanic
Brakes, near Little Rock, Arkansas

Great family business. Very professional and thorough as well as excellent customer service!

Ronson J.

Honest Mechanic
Car & Truck Care, near Little Rock, Arkansas

If you need a mechanic and you are near West End garage is the place to go . Honest and efficient , I have used them off and on for years .

Steve H.