Little Rock, AR 72210 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Import Cars & Trucks
Gerry Schulze, 05/11/2023

This shop has always been excellent. We have a 2005 Toyota Sequoia and a 2010 Honda Odyssey which are still running great since we get them serviced regularly.
Import Cars & Trucks
Bonita Chambers, 10/08/2022

They are the best they check it out price fairly and guarantee their work can't ask for anything more.

Paige Snellgrove, 09/26/2022

My dad works there so it must be good! But I'm there sometimes too.
Robyn Davis, 09/10/2022

Just used West End Garage for the first time this week. I was VERY happy! Their prices were very reasonable and they kept me informed of the progress of the work. They were knowledgeable without being arrogant or condescending which is especially refreshing as a woman who understands nothing about vehicles. I have definitely found my go-to mechanic for any future needs. Highly recommend this place for anyone who needs service on their vehicles.

AC Repair, near Little Rock, Arkansas
Ron Corley, 07/01/2022

I was quoted a price of over $1700 to have the A/C on my 2009 GMC Sierra repaired by a local large dealership. Budd at West End Garage said he would check it out and there was a good possibility he could fix it without having to replace the compressor. He replaced what he thought was wrong (after calling me and explaining what his plan was). He wound up fixing my A/C for a few dollars more than $300 (saving me more than $1400) The A/C now blows the coldest air it has since I can remember. Not only did they save me a ton of money, but were super nice and informative in the process. Thanks West End Garage.
AC Repair, near Little Rock, Arkansas
Tim Ridge, 05/29/2021

Friendly, knowledgeable & professional; left classic auto for repair work. Have a great reputation and will share more details after repairs are completed.

CODE OF ETHICS