Best Auto Repair, Little Rock

CONTACT US
YelpFacebookGoogle Business Profile

CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    Early drop-off M-F at beginning at 7:30 a.m.

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us

  • , 01/03/2024

    Needed a battery that was very difficult to install. It was costly, but the service was excellent and timely. I'll use West End again, definitely.

  • , 05/11/2023

    This shop has always been excellent. We have a 2005 Toyota Sequoia and a 2010 Honda Odyssey which are still running great since we get them serviced regularly.

  • reviewicon
    , 10/08/2022

    They are the best they check it out price fairly and guarantee their work can't ask for anything more.

  • reviewicon
    , 09/26/2022

    My dad works there so it must be good! But I'm there sometimes too.

Little Rock
  • reviewicon
    , 09/10/2022

    Just used West End Garage for the first time this week. I was VERY happy! Their prices were very reasonable and they kept me informed of the progress of the work. They were knowledgeable without being arrogant or condescending which is especially refreshing as a woman who understands nothing about vehicles. I have definitely found my go-to mechanic for any future needs. Highly recommend this place for anyone who needs service on their vehicles.

  • reviewicon
    , 07/01/2022

    I was quoted a price of over $1700 to have the A/C on my 2009 GMC Sierra repaired by a local large dealership. Budd at West End Garage said he would check it out and there was a good possibility he could fix it without having to replace the compressor. He replaced what he thought was wrong (after calling me and explaining what his plan was). He wound up fixing my A/C for a few dollars more than $300 (saving me more than $1400) The A/C now blows the coldest air it has since I can remember. Not only did they save me a ton of money, but were super nice and informative in the process. Thanks West End Garage.

Call us for service: 501-455-4396

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
BBB Accredited Business
BG Products
Napa
  • Car Care Aware